McMillan Staff Development (McMillan) is a Registered Training Organisation delivering nationally recognised qualifications and custom workshops.
This course has been designed to help participants identify potential signs of conflict and deal with them head-on.
- Half Day
- Full Day
Resources All Provided
- PowerPoint Slides
Conflict can be a very problematic issue in the workplace, but it doesn’t have to be.
We teach how to deal with differences in opinion and bring about a positive outcome.
We’re not all the same and we teach how to cope.
This course will benefit everyone in the workplace, particularly those who are faced with conflict, as well as those who are required to guide others through similar conflict situations.
Please note that this can be delivered online.
This course covers basic elements of the causes of conflict, conflict resolution and different styles and approaches. From this course participants will learn how to effectively deal with conflict in the workplace by analysing how others deal with conflict, as well as through identifying and understanding their own approach to conflict.
By the end of this course participants will be able to:
Identify and implement several approaches to conflict resolution
Develop effective strategies to address conflict situations
Gain skills in handling difficult situations
Develop effective communication techniques
Our straightforward approach is specifically tailored to our clients’ unique needs. We offer practical solutions that will improve the dynamics and enhance the productivity of your business.
The workshop will be contexualised to your workplace;
Training personnel are highly qualified and experienced;
We provide you with the best support and encouragement;
Training can be delivered on site at your workplace;
Training resources are of the highest standard;
We are flexible to take into account your requirements.
We aim is to assist and support our clients in a safe, non-threatening environment to achieve their business goals. We always strive to be flexible and make decisions quickly to support the client’s changing needs.
Inclusions & Investment
McMillan will provide you with a highly experienced trainer who will spend time during an initial consultation to gain an understanding of training requirements for the participants and the desired learning outcomes. From there we will contextualise the workshop to meet the outcomes required. Our trainers will develop all learning resources required to complete the session.
Our trainers will develop all learning resources required to complete the session. On the conclusion of the workshop, evaluation forms will be distributed to all participants for completion. From the information gathered, we will compile an evaluation report which is forwarded on to the course organiser.
Our fee structure is highly affordable.
Half Day Workshop is $250.00 per person, plus GST.
Full Day Workshop is $500.00 per person, plus GST.
Our workbooks are printed in full colour and are wire bound and cost $25 + GST per person.
Please check out our bundled specials as you can save up to 20% of the total cost.