Manage and Develop People


McMillan Staff Development (McMillan) is a Registered Training Organisation delivering nationally recognised qualifications and custom workshops.

This workshop is designed to mature the students understanding, as to how to be an effective leader.

Client List

We Have Thousands of Happy Students.



  • Workplace
  • Online
  • Half Day
  • Full Day

Resources All Provided

  • Workbooks
  • PowerPoint Slides
  • Assessments



A critical, and generally most difficult, function of a supervisor or manager is the management and development of people.

Technical or subject matter experts are often promoted to roles with people management responsibilities when they have had little or no experience in managing people.

To manage and develop people effectively, a manager requires strong interpersonal skills based on a sound understanding of communication techniques and tools.

This workshop introduces some of these skills and techniques, along with an opportunity to practice and apply them in a safe learning environment.

Please note that this can be delivered online.

Learning Outcomes

By the end of this course participants will be able to:

  • Appreciate the shift in skill sets required from technical expert to people manager

  • Understand the principles of Emotional Intelligence, and reflect on personal emotional strengths, weaknesses and triggers

  • Apply two models for effectively giving constructive feedback

  • Understand the difference between underperformance based on skill versus motivation, and apply appropriate management techniques for each

  • Support and develop people to meet the needs of the organisation, as well as personal professional development needs and desires

  • Better prepare for and respond to difficult situations which emerge from people management

Workshop Benefits

Our straightforward approach is specifically tailored to our clients’ unique needs. We offer practical solutions that will improve the dynamics and enhance the productivity of your business.​

  • The workshop will be contexualised to your workplace;

  • Training personnel are highly qualified and experienced;

  • We provide you with the best support and encouragement;

  • Training can be delivered on site at your workplace;

  • Training resources are of the highest standard;

  • We are flexible to take into account your requirements.

We aim is to assist and support our clients in a safe, non-threatening environment to achieve their business goals. We always strive to be flexible and make decisions quickly to support the client’s changing needs.

More Information

For Workplace Groups​

  • Supervisors or managers who are looking for an introduction to managing and developing employees

This workshop can be run over one full day or a half day.

Inclusions & Investment

McMillan will provide you with a highly experienced trainer who will spend time during an initial consultation to gain an understanding of training requirements for the participants and the desired learning outcomes. From there we will contextualise the workshop to meet the outcomes required. Our trainers will develop all learning resources required to complete the session.

Our trainers will develop all learning resources required to complete the session. On the conclusion of the workshop, evaluation forms will be distributed to all participants for completion. From the information gathered, we will compile an evaluation report which is forwarded on to the course organiser.

Our fee structure is highly affordable.

Half Day Workshop is $250.00 per person, plus GST.

Full Day Workshop is $500.00 per person, plus GST.

Our workbooks are printed in full colour and are wire bound and cost $25 + GST per person. 

Please check out our bundled specials as you can save up to 20% of the total cost.